It has been a pleasure working with you over the years and I have already told
Katie & Julie how wonderful you are and that you take such good care of us.
You definitely make the process MUCH easier!!! Thank you for ALL of your help
with ALL of our requests!!!
Wow! Amazing service! I
already got the tracking number! I will certainly pass on the great news to my
friends. Many thanks!
I just wanted to say a HUGE THANK YOU! for helping me get this spirit. My
husband (and friends/family/etc) was absolutely elated. I've always been a
loyal customer and appreciated the fast service, great selection and prices -
but this was really special. So thank you and I'll keep trying to refer others
to your store/site as well.
I just had to write to thank you for your fantastic service with this order.
Celebratory champagne ordered on Jan 2nd and delivered on Jan3rd. Brilliant!
Very well done. I donít suppose orders from the UK comprise a very large part
of your business and its very difficult to know who to deal with at this
distance but wow, Iíd have no hesitation in recommending your service to any
folk over here with relatives in the USA! Well done and thank you very much.
Thank you as always for all your efficient and very thorough efforts.. :)
Wanted to let you know how
much I appreciate the attention you have given to this order. Our company
strives to excel in all we do with professionalism and attention to details. I'm
honored to partner with a company that demonstrates the same values.
so much for being our go to place for liquor for the past 6 or 7
love your website and appreciate your great customer
I was VERY impressed with your quick and decisive response to the damaged
shipping. It is a real pleasure doing business with a company who puts customer
service at the top of their actions. Well done. I look forward to doing
business with you in the future.
I recently made an on-line purchase...I am quite impressed with the ease in
ordering, the prompt service, the follow-up status emails, etc....Yes, I will
definitely order with your company again.
I want to thank you for all you have done. This is the first time I've ordered, but you have gone above and beyond in customer service. Upgrading my shipment because I live in Alaska was wonderful. It's hard to find wine shipers that will ship here. Not sure why. I want you to know that because of this, I will order more and tell others about your company. Please keep up the good work!
Great site, products and pricing. I've now used Grand Wine Cellar for two purchases. Both have completely met my expectations.
Very responsive and knowledgeable phone support!
Great selection and prices. Order shipped out in a timely manner.
This was my first experience ordering online, but Grand Wine Cellar made the transaction painless. One brand I needed on tight deadline became unavailable, but GWC worked with me to identify a substitute at a fair bargain and shipped promptly. I'll shop here again.
I could not believe the deal Grand Wine Cellar was offering. It was one of the easiest purchases I have ever had through the internet.
I made an order last night after 5pm, and its now 1pm the next day and I already have my shipment! That was amazing! I just wanted to say what a fantastic shopping experience I've had with you and will definitely become a repeat customer.
I just wanted to thank you for your excellent customer service and shipping. I received my order already and although I can't tell you about the quality of the contents, certain to be impeccable, I am most appreciative of your expertise in handling my order in an expeditious manner. Kudos to you and your staff!
I received my order of a case of Stump Jump Sticky Chardonnay today. I ordered it as a surprise for my husband. We had this wine in lieu of dessert at Simon Pearce's restaurant in Quechee, Vermont in March and have not been able to find it since. The wine arrived in good order, very nicely packaged today. Thank you so much for your good service. I will certainly recommend your business to all of my friends and will definitely order from you again.
Grand Wine Cellars was the only place I could find a 1999 vintage of Dom Perignon. Customer service was fabulous and I was so excited that they were able to get it to me overnight for my 10 year wedding anniversary. Thank you for your part in making our anniversary even more special.
I wanted to say how pleased I am with your great service. I have received my order and the items were packed with great care, thank you so much. In addition to the prompt delivery and careful packaging I was delighted to find such a great price on the Lagavulin I ordered and will definitely look to you folks again when I am in search of my favorite single malts. Take care and Happy New Year!
I just want to let you know that I am very happy with the way my package was taken such good care of. It couldn't have been packed any better than it was. And the woman who took my order was also very nice.
Your prices are the best....
As you know, weíve been long time customers of your company and itís because you always have the best prices and you carry such a wide variety to choose from. I always look forward to dealing with you and thatís important when choosing a vendor. You have great customer service, great selection and great pricing. Everything about you is grand!!! Thank you!
Thanks for the wonderfully professional customer service.
Thanks for helping me with this order...you guys have the best customer service.
I love GrandWinecellar.com, Excellent customer service and Very Fast Shipping!!!
A great website, my best for buying wine and spirits online. I've ordered from them multiple times.
I was hesitant in ordering online first but now I am grandwinecellar's repeat customer. My orders are delivered faster than I expect every time.
Dear Grandwinecellar.com thank you for the order I was very pleased. I will be another loyal customer.
Grandwinecellar.com has a large variety of wines that can be somewhat hard to find or extremely expensive in local stores.
Love it! I get all my wines and spirits from Grandwinecellar.com. Best selection at exceptional prices!
Great Selection of Wines and the descriptions and reviews make it so very easy to select.
Best prices and prompt service...You are my HERO!!!
Grand Wine Cellar's new website and descriptive content is very easy to use for newbies to wine like myself.
Just wanted to thank you for helping me acquire my fathers favorite wine, again. You are always eager to help and your customer service is excellent. Whether I order on the website or by phone, your representative is pleasant and helpful. Also, shipping is extremely fast. I really appreciate all that Grand Wine Cellar does to serve its customers. I will continue to be a repeat customer. I wish more businesses treated their customers like you do. Keep up the good work.All comments are actual customer comments from online reviews and emails sent to us.