Shipping policy

Most orders are processed and shipped within 2 - 3 business days and additional 4 - 7 business days in transit by carrier. Adult Signature (21+ age) is required on all deliveries.

Orders placed after 12 PM EST will be shipped the next business day. All carriers deliver packages weekdays Monday to Friday and there are no deliveries or pickups on Saturdays, Sundays and Holidays. There may be additional delay if any item is out of stock and/or back ordered. Vintage of the wine will be subsituted with the most current available in case of the wine is sold out in the vintage ordered

1. Shipping Laws

2. Shipping States

3. Shipping Options 

4. Address change or corrections

5. Adult Signature required at time of delivery

6. Sales Tax

7. Weather Advisory

8. Cancelled or returned orders

9. Product listing on the website

10. International Wine Shipping

11.Dietary Claims, Ingredients, & Other Product Attributes

12. Proposition 65 Warning

We make no representation to the legal rights of anyone to ship or import any wines into any state outside of NY State. The buyer is solely responsible for shipment of wines. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. All wine and spirits purchased from Grand Wine Cellar are sold at its licensed premises located at Syosset in the State of New York, where title passes to the buyer. 

The purchaser of all alcoholic beverages is representing that he/she is acting in compliance with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered.

Various states impose limitations on the quantity of alcoholic beverages, which may be purchased and brought into their jurisdiction by a purchaser from another state without requiring the purchaser, a seller or shipper to possess certain licenses or permits. Grand Wine Cellar does not, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying or obtaining any permits or licenses. Therefore, we recommend that you investigate the possibility of such limitations and determine the manner in which alcoholic beverages shall be brought into your state so as to comply with all of your state's requirements.

We currently do not ship to the following states: Alaska, Alabama, Arkansas, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Michigan, Mississippi, Montana, North Dakota, Nebraska, New Hampshire, Oklahoma, Puerto Rico, Rhode Island, South Dakota, Texas, Utah, Wyoming

Please accept our apologies if we are unable to ship to your area due to certain state restrictions.   For more information on state laws concerning shipments of alcohol, visit: http://www.wineinstitute.org/shipwine

Most orders will be shipped with a Economy Service - 4 - 8 business days in transit, only in some instances we have following expedited shipping available

Ground Service - 4 - 6 business days in transit 

2nd Day Air -  3 - 4 business days in transit 

Next Day Air - 2 - 3 business day in transit

If no one is available to receive the package, a subsequent attempt to deliver will be made by the carrier. If subsequent attempts are unsuccessful, your order will be held for 5 business days at the local facility of the carrier. If it is not picked up by then, the package is returned to us, in which case 20% restocking fee applies and it can be re-shipped at additional shipping cost.

A $20 charge per package will be added to your order in case of any address changes and corrections once the items ships our warehouse.

When ordering from us you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old. The customers at the time of delivery are required to provide a valid date of birth ID as a proof of age to the delivery carrier.

All sales occur in the state of New York so we are required by law to collect New York Sales tax on all orders. In all other states, customers may be responsible for paying additional sales tax to state, county, or municipal authorities. Total New York Sales Tax charged on orders is displayed in shopping cart for review prior to check-out.

Extreme hot or cold conditions may cause delays in shipments. We reserve the right to delay the shipments to ensure quality of the product. If you are shipping to a hot or cold location, it is recommended that you upgrade to express shipping methods to reduce transit time.

We charge a 20% restocking fee on all cancelled and returned orders. On any returned orders original shipping charges will not be returned. No returns or exchanges are accepted after 7 days of delivery.

While we make every effort to show accurate product listings on our website, Grand Wine Cellar is not responsible for typographical, pricing errors, incorrect image and omissions. Thank you for your understanding.

We do not ship wines outside of United States.

11. Dietary Claims, Ingredients, & Other Product Attributes

We make every effort to accurately describe the wines we sell, including any claims made by the wineries regarding the wine's ingredients, additives, or production methods. However, we cannot verify the accuracy of these claims. When wineries label their wines as "low sugar," "gluten free," "low sulfites," or any other claim, we rely on the information provided to us and simply label the wines as we are told. Therefore, we cannot be held responsible for any inaccuracies or omissions in these claims. It is always recommended that customers consult with their healthcare professional if they have any concerns or questions about the ingredients in the wines they are purchasing.

We are providing the following warning for some products available on our website.

Proposition 65, officially the Safe Drinking Water and Toxic Enforcement Act of 1986, is a law that requires warnings be provided to California consumers when they might be exposed to chemicals identified by California as causing cancer or reproductive toxicity. The warnings are intended to help California consumers make informed decisions about their exposures to these chemicals from the products they use. The California Office of Environmental Health Hazard Assessment (OEHHA) administers the Proposition 65 program and publishes the listed chemicals, which includes more than 850 chemicals. In August 2016, OEHHA adopted new regulations, effective on August 30, 2018, which change the information required in Proposition 65 warnings.

WARNING: This product can potentially expose you to chemicals including lead, nickel and chromium which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov